How Can We Help You?

Setting up your first location is easy! Start by adding your restaurant details in the settings, configure your menu items, set up your payment processor, and train your staff on the system. Our onboarding team will guide you through each step.

Yes! Bistro Bill integrates with major payment processors including Square, Stripe, PayPal, and many others. We support both traditional credit card processing and modern payment methods like Apple Pay and Google Pay.

Our kitchen display system receives orders in real-time as they're placed through the POS. Orders are automatically prioritized, timed, and can be customized based on your kitchen workflow. Staff can mark items as started, ready, or completed.

Absolutely! We use enterprise-grade security with SSL encryption, regular automated backups, and comply with industry standards. Your data is stored securely in the cloud with 99.9% uptime guarantee.

Yes! Bistro Bill supports multi-location management. You can view analytics across all locations, manage inventory, staff, and menus from a single dashboard while maintaining location-specific settings.

Our platform provides comprehensive reporting including sales analytics, inventory tracking, staff performance, customer insights, peak hours analysis, and profit margins. All reports can be exported and scheduled for automatic delivery.

We provide comprehensive training materials including video tutorials, written guides, and hands-on training sessions. Our support team can also schedule on-site or virtual training sessions for your staff.

Our priority support is available 24/7 for paid plans. During peak hours, you can access our live chat, emergency hotline, or use our self-service knowledge base for immediate answers to common issues.